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FAQ
Misc. questions on all things i Logistics USA
- What is considered a high-touch order?
- How do I file a claim?
- Do you integrate with Shopify?
- Can you all handle dropship items?
- How to Pull Reporting on Shipped Orders
- What are COGs?
- What shipping carriers do you use?
- Force Majeure Events
- How to Enter a Freight Shipment into ShipHero
- Does i Logistics USA have Recommended Shipping?
- Can you handle Kits on the fly?
- i Logistics USA Insurance Overview
- How do I check if my items are "Backordered"?
- Do you rate shop?
- What to do when there seems to be a mistake shipping my order?
- When is an order "Ready to Ship"?
- Will we have our own Account Manager at i Logistics USA?
- High Volume
- 2023 i Logistics USA Office Hours and Operating Schedule
- Can I require a signature for an order?