Can we launch a new collection on our website before the PO is received?
i Logistics USA does allow pre-selling new product lines and collections before a PO is received into our warehouse!
However, when a pre-sell occurs, all orders of that SKU and subsequent orders will fall out of SLA guidelines of 24 hour fulfillment.
When a PO is received of the pre-sale goods, i Logistics USA will prioritize current orders over the pre-sell orders as per your contract. Once our fulfillment team is caught up with current orders, then they will shift to fulfilling pre-sale orders.
For more information on pre-selling and potential overselling, please see our knowledge base HERE