.png){kind=logo}
ShipHero's provided Returns Portal
If you do not experience a high volume of returns in a given month then the level of functionality that Returnly provides may not be suitable. If that is the case, then there are a few simple ways to create contact forms for customers to submit returns information to you. This way, the customer can provide you with the details around the reason for the return and then you can determine whether or not to process it.
Once you have the necessary details from the customer, an RMA and return label can be created inside your client portal and a shipping label will be sent to the customer. You can follow along there for the status of the return once it is processed back into our system. If the return is approved to go back into inventory this will happen in a fast and accurate way.
We are happy to assist you in developing the program that fits your needs. Just reach out!